You can integrate your email account with the system and start sending emails to Leads from the system. 

To perform email communication, you have to click on the Leads from the left-hand side menu option. 

Navigation Link:



Select one or more Leads to whom you want to send an email and click on the “Send Email” button at the bottom of the screen.



The dialogue box to compose an email will appear.



You can see that the selected Lead’s mail id is available in the “To” part and your configured mail id will be available in the “From” part of the mail compose box. You can select a predefined email template from the available dropdown option or draft mail as per your requirement.

To know more about email templates, please refer to our detailed article - 



At the bottom, you can see the Pin icon which can be used to upload the attachment with the email.



Click on the Send button to send the email to the Lead contact. 



You can also send an email to the lead contact from inside the Lead view dialogue box. Open a particular lead and click on the 'Email' button to compose and send the email.