We consider data security and confidentiality as the most important aspect. We hosted iSmartRecruit on Amazon Web Services (AWS). AWS is one of the leading providers of the cloud. 

AWS Compliance

Global





United States



 

Asia

 

Europe

 

For more information visit the following page.

https://aws.amazon.com/compliance/programs/ https://aws.amazon.com/compliance/data-privacy/

In contract terms

The following are the different clauses we have in the contract to safeguard the data of the customer.

Point 4: Ownership
"Intellectual property rights of iSmartRecruit remain with LICENSOR only. The rights of data Licensee created in the application remains with the Licensee."

Point 7: Termination
"Licensee Data is Licensee's property and will not be shared with anyone by the Licensor."

Point 20: Confidentiality
"The data contained herein shall not be disclosed, duplicated, and used in whole or in part for any purpose other than to improve the product."

Service Level Agreement [SLA]

Response SLA: 30 minutes [during Support hours i.e. 08:00 AM to 08:00 PM IST], Monday to Friday, excluding Holidays

Resolution SLA: Depending on the nature of the request

Server uptime: 99%

Application Security

All data is transferred on HTTP protocol in an encrypted format (SSL certificate).

Encrypted storage of sensitive information like passwords etc.

Used strong security frameworks which restrict the user to have unauthorized access to the application