Sometimes it happens the candidate is rejected due to certain reasons. The system provides you with an option to select the declined reason for the Candidate who has been rejected.

Follow the steps below to enable the Declined Reason

Step 1

In the Admin Module, open the Customisation tab and then Recruitment Workflow

Step 2

Click on the edit (pencil icon) for the specific status where you want to add the Decline Reason. 

Step 3

Enable the Candidate Feedback Flag and click on Update Button.

Once you have updated the Candidate Status, you will see the declined reason for the specific status that you have turned the flag on for the Candidates.

Customize Decline Reasons 

You can add your own Decline Reasons, by following the below steps

Navigation Link: https://app.ismartrecruit.com/admin

Step 1 

Go to Admin menu from left-hand side menu option. You need to go to Manage Master and Click on Decline Reason

Step 2

You will get option to Add more Decline Reason from right-hand side and add the List of Decline Reasons you require. Click on Save button to add all those in the System. 

Edit the Decline Reason

If you want to Edit the already created Decline Reason into the system, you need to clcik on to the Edit (Pencil Icon) near that particular Decline Reason

Remove the Decline Reason 

If you want to Remove(Delete) the already created Decline Reason into the system, you need to clcik on to the Cross Icon near that particular Decline Reason